Shipping Policy - Koa Latshes
Processing Time:
- All orders will be processed within a time frame of 1-3 business days from the date of purchase. Processing times may vary during periods of high demand or special promotions.
Shipping Methods:
- We offer standard and express shipping through major carriers, including UPS, FedEx, and USPS. Customers can select their preferred shipping method during the checkout process.
Shipping Times:
- Shipping time will vary depending on the recipient's location and the selected shipping method. Estimated delivery times will be displayed during the checkout process and may be subject to change due to external factors, such as weather conditions and local restrictions.
Shipping Rates:
- Shipping rates are calculated based on the weight of the package, shipping distance, and selected delivery method. These rates will be clearly displayed during the checkout process and may be subject to additional taxes and duties according to local laws.
Shipping Tracking:
- All orders will be accompanied by a tracking number that will be sent to the email provided by the customer. Customers will be able to track the status of their shipment using this number through the online tracking service provided by the selected carrier.
Shipping Address:
- It is the customer's responsibility to provide an accurate and complete shipping address when placing an order. We are not responsible for packages sent to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages:
- In the rare event that a package is lost in transit or arrives damaged, please contact us immediately at [939-292-4097] or by email at [salliam.makeup@gmail.com] so we can address the issue as soon as possible.
Return Policy:
- Please refer to our Return Policy for information on how to proceed if you wish to return an item.
Questions and Contact:
- If you have any questions about our shipping policy or need additional assistance, please do not hesitate to contact our customer service team at [salliam.makeup@gmail.com] or call us at [939-292-4097].
Business Address:
- Koa Latshes
- Santa Rita 4, San Patricio 1942, Juana Diaz, Puerto Rico 00795
Last Updated: [04-03-24]
- We reserve the right to update or modify this shipping policy at any time without prior notice. Customers are encouraged to regularly review this page for the most current information.